Shipping Policy
Thank you for choosing Vital Honey Original for your wellness needs. We strive to ensure your products reach you in a timely and secure manner. Please review the following information regarding our shipping policies:
1. Shipping Partners: We are proud to partner with FedEx for all our shipping needs. FedEx provides reliable and efficient service, ensuring your orders are handled with care from our warehouse to your doorstep.
2. Shipping Locations: We currently offer shipping to addresses within the United States. Unfortunately, we do not ship internationally at this time. We apologize for any inconvenience this may cause.
3. Processing Time: Orders are typically processed and shipped within 1-2 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the following business day.
4. Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination address. You can view the shipping costs during the checkout process before completing your purchase.
5. Shipping Methods: We offer standard shipping through FedEx, which generally delivers within 3-5 business days after dispatch. Expedited shipping options may be available for an additional fee, depending on your location.
6. Order Tracking: Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through the FedEx website or mobile app.
7. Shipping Delays: While we strive to meet our estimated delivery times, please understand that unforeseen circumstances such as weather conditions or carrier delays may impact the delivery schedule. We appreciate your patience and understanding in such situations.
8. Shipping Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. We cannot be held responsible for lost or undelivered packages due to incorrect address information provided by the customer.
9. Shipping Restrictions: Certain products may be subject to shipping restrictions or regulations imposed by local authorities. Please familiarize yourself with any applicable restrictions in your area before placing an order.
10. Returns and Exchanges: For information regarding returns and exchanges, please refer to our Returns Policy page.
If you have any questions or concerns regarding our shipping policies, please don’t hesitate to contact us at [insert contact email or phone number]. Our customer service team will be happy to assist you.
Thank you for choosing Vital Honey Original. We appreciate your trust in our products and services.